How we collect, use, and protect your personal information.
The Short Version
We only collect information you voluntarily provide (name, email, phone) when you make a booking or inquiry.
We never sell, rent, or trade your personal information to third parties.
We use cookies only for site analytics (Google Analytics) and your theme preference — no advertising trackers.
You can request access to, correction of, or deletion of your data at any time.
Your data is stored securely and transmitted over encrypted connections (HTTPS).
Information We Collect
Contact information you provide: name, email address, and phone number when submitting a booking inquiry or contact form.
Booking details: tour or transfer preferences, travel dates, group size, ship name, and special requests.
Technical data collected automatically: IP address, browser type, device type, and pages visited — used solely for site analytics.
Theme preference (light/dark mode) stored locally in your browser via localStorage.
We do not collect payment card details. Payments are handled through separate invoicing.
How We Use Your Information
To process and confirm your tour or transfer booking.
To communicate with you about your booking via email or WhatsApp.
To send booking confirmations and pre-tour information (pickup times, what to bring).
To improve our website and services based on anonymized usage patterns.
To comply with legal obligations applicable in St. Maarten.
Information Sharing
We never sell, rent, or trade your personal data to any third party.
We share data only with service providers essential to operating our business: Supabase (database hosting), Resend (email delivery), and Vercel (website hosting).
These providers process data solely on our behalf and are bound by their own privacy policies.
We may disclose information if required by law or to protect the rights and safety of our customers and business.
Cookies & Tracking
Google Analytics (GA4): collects anonymized page view and visitor data to help us understand how people use our site. You can opt out via your browser settings.
Vercel Analytics and Speed Insights: collects anonymized performance metrics (page load times, visitor counts) to help us keep the site fast.
Theme preference: a single localStorage item ('confidence-theme') remembers whether you prefer light or dark mode. This stays on your device and is never sent to our servers.
We do not use advertising cookies, remarketing pixels, or cross-site tracking of any kind.
Data Security
All data is transmitted over HTTPS (TLS encryption) between your browser and our servers.
Our database uses row-level security policies to ensure data access is properly restricted.
We do not store credit card numbers, payment details, or financial information on our systems.
Access to customer data is limited to authorized staff on a need-to-know basis.
Your Rights
You have the right to request access to all personal data we hold about you.
You can request correction of any inaccurate information.
You can request deletion of your personal data at any time. We will comply within 30 days.
To exercise any of these rights, email us at booking@confidence-transportation.com or contact us via WhatsApp.
Contact Us About Privacy
Confidence Transportation & Tours, Philipsburg, St. Maarten.
Email: booking@confidence-transportation.com
WhatsApp / Phone: +1 (721) 586-3799
If you have concerns about how your data is handled, please reach out and we will address them promptly.
